Self-Referral Services

Community Pharmacy Self-referral

You can now self-refer to your local community pharmacy for minor ailments, such as:

• Cold or Flu symptoms

• Sore throat

• Cough

• Diarrhoea

• Skin / Rash issues

• Hay Fever

Pharmacists are qualified healthcare professionals and can offer clinical advice and medicines for all sorts of minor ailments, with a same day consultation at a time that suits you. You can use the self-referral assessment to determine if you can visit a pharmacist for your illness/issue, or if you need to see your GP.

Please complete the digital triage on the link below to see if your condition is appropriate for self-referral. You can complete the digital triage tool at any time, 7 days per week but please be aware that the referral will be processed and sent to your chosen pharmacy during surgery working hours.

Please note: This service is not suitable for urgent medical issues or life-threatening emergencies.

Talking Therapies Self-referral

This service offers free and confidential talking therapy and practical support for adults with common mental health problems such as anxiety and depression.

Please use the link below to find out where and how you can find the help that you need

Staffordshire and Stoke on Trent Talking Therapies – Free & Confidential Talking Therapy (

North Staffs Carers Association Self-referral

North Staffs Carers Association is a local carer’s charity to access more information regarding support and advice.

You can also refer yourself directly to North Staffs Carers Association by clicking the below link

AC How to Refer | North Staffs Carers (

Audiology Self-referral

As of 29 September 2023, people living in Staffordshire and Stoke-on-Trent who are having problems with their hearing are being given the option to self-refer into NHS audiology (hearing) services if they are eligible. To see if you’re eligible please use the below link

Audiology self-referral – Staffordshire and Stoke-on-Trent, ICS (

NHS Digital Weight Management Programme

The NHS Digital Weight Management Programme helps people to start their journey to better health. It’s a free, twelve-week online programme, designed to be flexible around your lifestyle and motivate you along the way. The programme offers nutritional advice, wellbeing support and tips to boost activity levels. To check if you’re eligible click the below link

NHS Digital Weight Management Programme – Staffordshire and Stoke-on-Trent, ICS (

Community Urgent Eyecare Services

What is the Community Urgent Eyecare Service?

The Community Urgent Eyecare Service (CUES) provides urgent assessment, treatment or referral for sudden onset eye problems such as flashes, floaters, vision loss or minor eye injuries. For more information and details of how to self-refer please click here – Community Urgent Eyecare Service (CUES) (


In many cases, Musculoskeletal problems can be treated by yourself, in your own home.

For more information on supported self-management, please follow this link Supported Self Management :: Midlands Partnership University NHS Foundation Trust (