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Wolstanton Medical Centre

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Local and NHS services

The surgery works in partnership with local and NHS service providers and groups.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

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EAR WAX REMOVAL SERVICE UPDATE

From 1st July 2025, the practice will no longer be able to offer ear wax removal. The local commissioners (the Staffordshire and Stoke-on-Trent Integrated Care Board) have advised us that simple ear wax removal, for the purposes of impacted wax alone, is no longer to be funded on the NHS in Staffordshire and Stoke-on-Trent. Patients will still be able to have ear wax removed, when clinically appropriate, where they meet the local policy criteria (e.g. if there is a foreign object, an infection, trauma or other referable abnormality or if a patient has learning disabilities or dementia and requires more complex care), or where it is part of an Ears, Nose and Throat (ENT) or Audiology pathway. For more information see Earwax build-up – NHS

Anyone who wishes to make a complaint following the policy change is asked to contact the ICB Patient Advice and Liaison team (PALS) Patient advice and liaison service / complaints – Staffordshire and Stoke-on-Trent ICB

BLOOD MONITORING GUIDELINE CHANGES FOR PATIENTS ON DOACS – over 75yrs or frail

The NICE Guidelines have changed and now recommend that patients who are over 75 years or those who are frail, should repeat their blood monitoring tests every 4 months.

Changes | How up-to-date is this topic? | Anticoagulation – oral | CKS | NICE

Learning Disabilities and autism