We use a computer system to manage repeat prescriptions that your doctor has already approved.
Ways to order your prescriptions
- NHS App:
Request medication using the NHS App.
You can order your repeat prescriptions from Wolstanton Medical Centre anytime with the NHS App. You can pick or change your usual pharmacy—this is great if you are away or moving to a new home. You don’t need to call or wait for the surgery to open. It’s fast and easy! If you need help, you can use the ‘Help’ section in the app or ask someone at the surgery. nhs.uk/helpmeapp. - In Person:
Please bring your prescription slip to the reception and mark the medicine you need. If you have new medicine that isn’t on the list, write its name and dosage on the slip for your GP to check. There is a post box outside the practice where you can drop it off easily without waiting. - By Post:
Post the slip from your prescription, showing the medicine you need, to the surgery. Include a stamped envelope with your name and address.If you post it, please give at least one week if you use a first-class stamp, and more time if using second-class. - Pharmacy:
Arrange with a local pharmacy to order your prescription.
No Prescription Requests by Phone
To avoid mistakes, we do not take repeat prescription requests over the phone.
When will my Prescription be ready?
Prescriptions will be ready for collection in two working days (longer by post) if you will be picking the prescription up from the surgery.
| Request Received | Script Ready By |
|---|---|
| Monday | Wednesday |
| Tuesday | Thursday |
| Wednesday | Friday |
| Thursday | Monday |
| Friday | Tuesday |
| For Example A prescription received on Tuesday at 4 pm will be ready to collect after 4 pm on Thursday. |
Please ask for your repeat prescription early before public holidays, etc.
If your prescription goes to a local pharmacy, call the pharmacy to find out how long they need to complete it.
Collection Points
You can pick up your prescription from the surgery or at your chosen pharmacy.
To collect from a pharmacy, you must register with their ‘Prescription Collection Service.’ After the pharmacy agrees, you need to tell the practice in writing—forms are usually available at the pharmacy.
Electronic Prescription Service (EPS)
The EPS is an NHS service that lets your GP send your prescription directly to the place you want to collect your medicines or appliances.
Do you have a query about the medication you are on?
This might include questions such as:
- how does my medication work?
- are there any long term side effects?
- is my medication safe?
- can I drive on this medication?
- how should I take my medication?
- what if I forget a dose?
You can contact us about non-urgent medication queries by completing an online form here:
Good Medication Management is Important
- Order your prescriptions early so you don’t run out of medicine.
- If you get 56 days’ supply, order a new prescription when you have 7 days left.
- In an emergency, your pharmacist may give you a few tablets until your new prescription is ready.
- When going on holiday, take a list of your medicines and enough supply for the trip. Some countries may need a doctor’s letter—check with your travel agent.
- Make sure elderly relatives have enough medication. Dosette boxes or blister packs can help if they take many tablets.
Useful Information
- Medicines have a generic and a brand name. We usually use the generic name because it costs the NHS less.
- Your medicine may look different in colour, shape, or size, but it is the same quality drug.
- Book your medication review appointment at least 10 days before your medicines run out.
Prescription Charges and Exemptions
Prescription prepayment certificates can help save money if you need regular medicines. (PPCs) offer real savings for people who need a lot of medication.
The NHS prescription charge is a fixed amount set by the government for those who must pay.