The Integrated Care Board (ICB) in Staffordshire and Stoke-on-Trent is responsible for the health and care of 1.1 million people across a geographical area of 1,048 miles. The ICB is aligned with two upper-tier local authorities, Staffordshire County Council and Stoke-on-Trent Council.

The core functions of an ICB include:

• Planning to meet population health needs
• Allocating resources
• Ensuring that services are in place to deliver against ambitions
• Facilitating the transformation of services
• Coordinating and improving people and culture development

Overseeing delivery of improved outcomes for the population

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working in Wolstanton Medical Centre in the last financial year was £61,928 before tax and National Insurance. This is for 3 full-time GPs, 3 part-time GPs and 3 Locum GPs who worked in the practice for more than six months.

Your GP practice holds copies of your patient health record electronically and in paper format. Both contain the healthcare information about you that your GP needs including your medical history, medications, allergies, immunisations and vaccinations.

If you have previously registered with a different GP in England, upon registering at this practice your electronic health record will, where possible, be transferred automatically from your previous practice through the use of an NHS system called GP2GP.

Transferring Your Electronic Health Record leaflet

NHS Summary Care Records on the NHS Digital website

Information available from Wolstanton Medical Centre under the Freedom of Information Act model publication scheme can be obtained from our Practice Manager.

This privacy notices let you know what happens to any personal data that you give to us, or any that we may collect from or about you.

The privacy notices apply to personal information processed by or on behalf of the practice.

• Privacy notice – Practice March 2025
• Practice Privacy Notice for Children
• Privacy Information Leaflet
• Children’s Privacy Information Leaflet

All practices, in line with government guidelines, have a ‘Zero Tolerance to Violence’ policy. This means that any violent or abusive behaviour or perceived threatening behaviour, whether verbal or otherwise to staff or members of the public on practice premises will not be tolerated.

We can refuse to provide a service, report the incident to the Police and request that the patient and their family be removed from their Practice list.

Here are some tips on how to get the best from us:

• See your one usual doctor wherever possible to maximise continuity in your care
• Be aware that appointments are limited by time. For multiple problems, it may take more than one appointment to get to grips with them all.
• Emergency appointments are for medical problems that cannot wait until the next routine appointment – please do not be disappointed if routine matters are not dealt with in these appointments.
• Be aware of the pressure on the telephone lines at peak times and use them in accordance with the principles set out above.
• Let us know of any change of name, address or telephone number immediately

In addition, some useful advice on how to get the most out of a consultation. Information is also available at the NHS website and NHS 111.