Online Services Index
Patient Access
We use a secure website called Patient Access which provides:
- Appointments Booking
- Repeat Prescriptions
- Change of Address or Telephone Number
- Access parts of your GP medical record
Patient Access can be accessed here.
However you will need to register for the service (see below) before you can use it.
Mobile App
The free Patient Access app provides greater convenience for patients who are away from a desktop PC or laptop, with access to an Android or Apple Smartphone.
Getting Support
If you need help using Patient Access, visit the Patient Access Support website.
How to Register for Patient Access
For security reasons you must prove your identity to the reception staff who will then supply a registration document with personalised access code.
You can only apply in person and we require two forms of ID, one photographic (e.g. Passport or Driving Licence) and another with proof of address (e.g. utility bill). Once a patient reaches their 16th Birthday they will be required to Register themselves for an access code, to comply with confidentiality regulations.
You can only apply in person and once a patient reaches their 16th Birthday they will be required to Register themselves for an access code, to comply with confidentiality regulations.
Patient Leaflets
- Easyread guides
- Getting started (PDF, 316kb)
- Giving another person access (PDF, 589kb)
- Giving employed carers access (PDF, 138kb)
- Guide for young people (PDF, 317kb)
- Guide for adult and young carers (PDF, 316kb)
- Protecting your GP online records (PDF, 273kb)
- About GP online records (PDF, 274kb)
- Your GP record (PDF, 307kb)
Further information about GP Online Services can be found on the NHS Choices website.
Other Services
We have a number of other online services that do not require a registration process, please see the following links:
